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“Most of the changes we’ve made to the categories and rules allow the chatbots to do MORE than we allowed them to do before,” the document’s introduction reads. “If you find yourself marking things as unsafe when you personally think it would be fine for the AI to respond in such a way, you may well be misreading the rules or overthinking it.” 

In recent years, AI chatbots have evolved to such a degree that they’re increasingly relied upon to answer questions about everything from astrophysics to zebras. The scope of the 83-page document reflects the vast breadth of data that AI tools are absorbing as Silicon Valley giants race to build leading models. 

Surge AI’s training document showcases safety guidelines given to contract workers who are tasked with training AI chatbots on sensitive topics. The document, last updated July 16, 2024, covers a vast array of subjects, including medical advice, sexually explicit content, violence, hate speech, and more. It provides a window into the thorny decisions that contract workers must make when training AI systems prior to their commercial release to millions across the globe. 

As consumer AI continues to explode in popularity, and new tools are launched by Silicon Valley giants from OpenAI to xAI, armies of contract laborers are working behind the scenes, ensuring that large language models are trained on accurate data.

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